FAQ

A person with an approved serious medical condition who is a Pennsylvania resident and is certified by a Pennsylvania certified doctor.

A “serious medical condition” under the law is any one of the following:

• Amyotrophic lateral sclerosis;
• Anxiety disorders;
• Autism;
• Cancer, including remission therapy;
• Crohn’s disease;
• Damage to the nervous tissue of the central nervous system (brain-spinal cord) with objective neurological indication of intractable spasticity, and other associated neuropathies;
• Dyskinetic and spastic movement disorders;
• Epilepsy;
• Glaucoma;
• HIV / AIDS;
• Huntington’s disease;
• Inflammatory bowel disease;
• Intractable seizures;
• Multiple sclerosis;
• Neurodegenerative diseases;
• Neuropathies;
• Opioids use disorder for which conventional therapeutic interventions are contraindicated or ineffective, or for which adjunctive therapy is indicated in combination with primary therapeutic interventions;
• Parkinson’s disease;
• Post-traumatic stress disorder;
• Severe chronic or intractable pain of neuropathic origin or severe chronic or intractable pain;
• Sickle cell anemia;
• Terminal illness; and
• Tourette syndrome.

If you believe you have an approved serious medical condition, you will need to be evaluated by a Pennsylvania certified physician . The doctor will certify that you have an approved serious medical condition and are eligible for MMJ. It’s important to know that this doctor’s visit may not be covered by insurance and you would be responsible to pay out-of-pocket.

Please notice that MariHealth doctors may not issue a patient certification to a minor patient (only practitioners with special qualifications in child or adolescent medicine are allowed to do that.)

There are four-steps to participate in the program:

1. Register on the websiteof the Pennsylvania Department of Health :

https://padohmmp.custhelp.com/app/adult-patient-registration/

2. See an approved practitioner to get certified;
3. Pay for your MMJ ID card
4. Visit a Pennsylvania dispensary with your MMJ ID card.

Our system only takes your middle initial. Enter the initial only and continue your registration.I’m unable to get my registration information to validate. What can I do? Please confirm that your license or state ID is not up for renewal.
For all fields that request numbers (Phone, DOB, License number) include only the digits (no spaces or punctuation).
The mailing address must be provided in a way that is recognized by the USPS. If you are having trouble with the address, please reach out to your post office to find out how your address should be written to be a USPS verified address.
If you still can’t get it to go through, please call us at 888-733-5595 with all of the information on the registration form. Our call center hours of operation are 7AM – 9PM ET, seven days a week, excluding state holidays.

To unlock the webpage, refresh/reload the page, or close out of the website and go back to it. Then, please read the FAQs and tips for successful registration on this page. If you are still unable to register, please contact us at 888-733-5595 and provide all of the information requested on the registration form. Our call center hours of operation are 7AM – 9PM ET, seven days a week, excluding state holidays.

I’m trying to pay for my MMJ ID card, but the system won’t let me. What do I do?

For a 1st card, you must have a certification from the doctor before you will be eligible to pay. You will receive an email when the doctor certifies you with payment instructions. If you have not received this email but believe you should have, please contact your doctor’s office.

You will receive an email 30 days before your annual payment is due again.

I don’t have a computer or a mobile device. How can I participate in the program?

Currently, an email address and access to a computer or a mobile device are necessary for participation in the program. You can obtain an email address at no cost. A friend, family member, neighbor, local library or practitioner’s office may be able to help you register online.

All patients and caregivers must have proof of Pennsylvania residency in the form of a Pennsylvania driver’s license or a Pennsylvania state issued ID card with their current address. Patients and caregivers also must have a working email address.

Have your valid Pennsylvania driver’s license or state-issued ID (or change of address card if applicable) in front of you while registering as you will need to match the information exactly as it appears on the ID, as your first name and last name must match the way they appear on that card. Make sure the address is recognized by the USPS as a valid mailing address. Enter only the digits where numbers are required (no spaces, hyphens, etc.).

After your information is validated, you will be prompted to create a username and password. When you have created the username and password, you will see a screen that displays your account information including your Patient ID number. You are now registered in our program. You will receive an email confirming your successful registration and detailing your next step, which is to obtain a patient certification from an approved practitioner.

A doctor approved by the Department of Health (department) can issue a patient certification. The certification confirms that you have one of the 23 serious medical conditions, and that MMJ may benefit you. You need this certification to get your MMJ ID card.

Yes, you should register and have your patient ID number prior to seeing an approved doctor.

After the doctor certifies you in the system, you will receive an email confirmation with your next steps on how to pay for your MMJ ID card.

The fee for the patient or caregiver MMJ ID card is $50. Individuals who participate in the following government programs may qualify for a discounted MMJ ID card: Medicaid, PACE/ PACENET, CHIP, SNAP and WIC.

Please allow 7 days for printing from the date you paid for your ID card and 14 days to receive it in the mail. Your card will be mailed to the address in your patient profile.

Once you have received your MMJ ID card, you can purchase MMJ at any dispensary in Pennsylvania.